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Capacity Tracker: Q & A

24 March 2022

The Capacity Tracker was originally developed by NHS England to better manage hospital discharges by identifying available capacity in care homes.

It aims to provide a single data capture platform that provides valuable insight into what support is needed most, and where.

During the Covid-19 pandemic, Capacity Tracker was mandated by the government and provided valuable insight, enabling support to be offered to providers in dealing with the crises.

The Department of Health and Social Care needs reporting to continue, but the following changes will be made from 4 April 2022:

  • Many questions relating to the ICTF (referred to as IPC funding questions in Capacity Tracker) and flu vaccination will be removed
  • Workforce and COVID-19 vaccination data reporting will change from daily to weekly
  • Care homes to be able to report the number of residents receiving a second booster.

For details on the changes please see:

Capacity Tracker Team letter – 30 March 2022

Department of Health and Social Care letter – 24 March 2022

Future changes to Capacity Tracker§

The Department is also working on a further phase to either remove or improve the remaining questions in Capacity Tracker. Care providers who have views on how to improve what they see from the analysis pages can contact DHSC at

Further on in the year there will be a more significant consideration about the future of central provider data collection, and care providers will be invited to workshops to discuss their data needs.

Q&A on Capacity Tracker

This Care Provider Alliance (CPA) briefing note covers questions and issues raised by care providers about Capacity Tracker including how data is accessed and used, and how changes to the system are agreed and communicated.

This edition was published in May 2021. We are currently updating content to reflect changes from April 2022.

Download Capacity Tracker Q&A May 2021– PDF