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Capacity Tracker: Q & A

14 July 2022

The Capacity Tracker was originally developed by NHS England to better manage hospital discharges by identifying available capacity in care homes.

It aims to provide a single data capture platform that provides valuable insight into what support is needed most, and where.

During the Covid-19 pandemic, Capacity Tracker was mandated by the government and provided valuable insight, enabling support to be offered to providers in dealing with the crises.

When the Health and Social Care Bill received Royal Assent on 28 April 2022, it gave the Secretary of State for Health and Social Care to mandate data collection from social care providers.

Until the National Minimum Data Set commences (April 2023 TBC), Capacity Tracker will take on role as the mandatory data collection tool. On 20 June, DHSC provided several comms to social care providers outlining the new mandatory collection:

Letter to Providers from DHSC

FAQ – Provider data provisions

Provider Data Assurance

On the 14 July, DHSC issued guidance for the mandatory exercise which outlines the inputs/questions that will be mandated, what is to be expected from providers and further information regarding the penalty notice.

Adult social care provider information provisions: guidance for providers on data collection

Formal notice of a mandate for all ASC providers

Mandatory provision of data by adult social care providers: impact assessment


The previous CPA Capacity Tracker Q&A is currently outdated and will be updated accordingly to be inline with the new guidance.