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Coronavirus - guidance for care providers

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Access the latest advice and guidance for adult social care providers on COVID-19 (coronavirus).

Topics include: guidance for different care settings; discharge from hospital; testing; mental capacity; care planning and treatment; data, reporting and technology.


All care providers and settings§

Covid-19 Care Provider Impact Study - 21 October 2020 – National Care Association

NCA survey indicates that despite levels of improvement in access to critical items like PPE, 67% of providers remain concerned about their ability to continue to operate. “The fact that 93% of respondents have indicated that they do not have Covid-19 in their services is a testament to the lessons learnt by providers over the past 6 months.”

Care providers’ major concerns were: the mental health of staff and residents, staffing shortages, keeping the service Covid-free, business sustainability, funding and insurance.


Working in Partnership to Tackle Alcohol Dependency and Abuse: Harm Prevention, Treatment and Recovery Thursday, October 22nd 2020 -   Webinar - Public Policy Exchange

The British Liver Trust, one of the UK's main charities dealing with the medical consequences of alcohol abuse, has seen a 500% increase in calls to its helpline since lockdown began. The government has announced plans to establish specialist Alcohol Care Teams (ACTs) over the next five years. This webinar will explore how to improve partnership working between local authorities, the NHS, mental health services, Jobcentre Plus, providers of adult social care, local housing and criminal justice agencies


How coronavirus has affected equality and human right – 20 October 2020 - EHRC

New report from Equalities and Human Rights Commission says “hard-won equality and human rights are at risk of going backwards with clear and long-lasting damage to society and the economy as a result of the coronavirus (COVID-19) pandemic, our recent analysis has revealed.”

“The coronavirus pandemic has devastated the care sector. Not only has it disproportionately affected older people, some ethnic minority groups and disabled people living in care homes, but morale among care sector staff is low as workers face an increased risk from the virus, lack of recognition and staff shortages. The financial repercussions from the pandemic are likely to exacerbate inequalities in the sector for some time to come.”

Read the EHRC press release

Read the EHRC report


Resources on three-tiered system of local COVID alert levels – 19 October 2020 – Public Health England

HM Government has developed new resources for all tiers. This includes co-branded and adaptable materials to be tailored to local areas:

Posters

Co-branded posters 

Social animations

Social statics

Digital screens

If you have questions on these or any other resources contained on the Coronavirus Resource Centre, please feel free to get in touch with the partnerships team: partnerships@phe.gov.uk


Science and Technology Committee and Health and Social Care Committee – 13 October 2020 – Parliament Live TV

CPA chair, Kathy Roberts, and UKHCA CEO Jane Townson present to joint Science and Technology Committee and Health and Social Care Committee on impact of COVID-19 and lessons learned


Prime Minister announces new local COVID Alert Levels: Press release – 12 October 2020 – GOV.UK

Details on new local COVID Alert Levels set out by the Prime Minister. Levels are Medium, High and Very High.


Local COVID alert levels: what you need to know – 13 October 2020 – GOV.UK

Information on local COVID alert levels, including what they mean, why they are being introduced and what the different levels are. Details on each level at links below:

Local COVID Alert level: Medium

This is for areas where national restrictions continue to be in place. This means people must not meet in groups larger than 6, indoors or outdoors

Local COVID Alert level: High

This is for areas with a higher level of infections. This means the following additional measures are in place:

  • People must not meet with anybody outside their household or support bubble in any indoor setting, whether at home or in a public place
  • People must not meet in a group of more than 6 outside, including in a garden or other space.

Local COVID Alert Level: Very High

This is for areas with a very high level of infections. The Government will set a baseline of measures for any area in this local alert level. Consultation with local authorities will determine additional measures. The baseline means the below additional measures are in place:

  • People must not meet with anybody outside their household or support bubble in any indoor or outdoor setting, whether at home or in a public space. The Rule of Six applies in open public spaces like parks and beaches.
  • People should try to avoid travelling outside the ‘Very High’ area they are in, or entering a ‘Very High’ area, other than for things like work, education, accessing youth services, to meet caring responsibilities or if they are in transit.
  • People should avoid staying overnight in another part of the UK if they are resident in a ‘Very High’ area, or avoid staying overnight in a ‘Very High’ area if they are resident elsewhere.

Postcode checker: local alert levels – 12 October 2020 – GOV.UK

Online postcode checker to find the alert level where you live, work or visit.


Full list of local COVID alert levels by area – 12 October 2020 – GOV.UK

The areas in England listed as local COVID alert level high and local COVID alert level very high.


COVID-19: provision of night shelters – 13 October 2020 – MHCLG

Operating principles for commissioners and providers of night shelters for people experiencing rough sleeping.


Social Care Sector COVID-19 Support Taskforce: report on first phase of COVID-19 pandemic – Updated 12 October 2020 – GOV.UK

This report sets out the progress and learning from the first phase of the COVID-19 pandemic in informing advice and recommendations to government and the social care sector. Added easy-read version of How Coronavirus has affected people with learning disabilities and autistic people.


Prime Minister's statement on coronavirus (COVID-19): 30 September 2020

Prime Minister Boris Johnson made a statement at the coronavirus press conference.


Local restrictions: summary of all areas – Updated 29 September 2020 - GOV.UK

List of all areas in England with local restrictions. This page is updated to reflect changes in areas.


Coronavirus: How to help safely – Updated 28 September 2020 – GOV.UK

Across the UK people are playing their part and providing essential support to their friends and family who are in isolation. Changes to face coverings regs and workplace guidance.


Joint statement on COVID-19 – 25 September 2020 – GOV.UK

A joint statement from the UK Government, the Northern Ireland Executive, the Scottish Government, and the Welsh Government.


COVID-19: guidance for commissioners and providers of services for people who use drugs or alcohol – Updated 24 September 2020 – GOV.UK

COVID-19 guidance for commissioners and service providers for those dependent on drugs or alcohol. Updated in line with regulations limiting the number of people permitted to attend a support group to 15.


Update from the UK Chief Medical Officers on the COVID-19 alert level – 21 September 2020 – GOV.UK

A joint statement from the UK CMOs recommending that the UK COVID-19 alert level move from level 3 to level 4.


Chief Scientific Advisor and Chief Medical Officer briefing on coronavirus (COVID-19): 21 September 2020

Sir Patrick Vallance and Professor Chris Whitty gave a data briefing on coronavirus.


New measures in response to the acceleration of coronavirus – 21 September 2020 – GOV.UK

Health and Social Care Secretary Matt Hancock spoke about the government response to the recent acceleration of coronavirus, including an isolation support payment and testing allocation.


Social Care Sector COVID-19 Support Taskforce: report on first phase of COVID-19 pandemic – 18 September 2020 – GOV.UK

This report sets out the progress and learning from the first phase of the COVID-19 pandemic in informing advice and recommendations to government and the social care sector.


Adult social care winter plan: letter from Minister for Care to local authorities – 18 September 2020 – GOV.UK

Letter from Helen Whateley, Minister for Care, to outline the expectations of local authorities in relation to the adult social care winter plan.


Adult social care: coronavirus (COVID-19) winter plan 2020 to 2021 – 18 September 2020 – GOV.UK

The government’s ambitions for the sector and the challenges facing adult social care this winter.


CPA response to Winter Plan – 18 September 2020 – GOV.UK

The Care Provider Alliance (CPA) welcomes the government’s promise of extra funding as part of the Infection Control Fund and the announcement of the new Adult Social Care Winter Plan.


New plan to help protect care homes from coronavirus over winter – 18 September 2020 – GOV.UK

A new adult social care winter plan to support care homes through winter including free PPE and £546 million Infection Control Fund

Key points:

  • Care providers must stop all but essential movement of staff between care homes to prevent the spread of infection
  • People receiving adult social care and care workers will receive free PPE
  • A new dashboard will monitor care home infections and help local government and providers respond quicker
  • A Chief Nurse for Adult Social Care will be appointed to represent social care nurses and provide clinical leadership to the workforce

Government is prepared to strengthen monitoring and regulation by local authorities and the Care Quality Commission (CQC), including asking them to take strong action where improvement is required or staff movement is not being restricted

Further details of how the winter plan will be enforced will be set out shortly.

The unveiling of the winter plan will be supported by the publishing of the Adult Social Care COVID-19 Support Taskforce report highlighting the effectiveness of the fund and the care home support package.


Restrictions on groups of six: exemptions for social care – 17 September 2020 - DHSC

DHSC has provided the following statement to CPA members on how the restrictions on groups of over six people impacts care, particularly day services and care homes:

"There is an exemption from the gathering limit for people working, this means that someone who is gathering with others where reasonably necessary for work purposes will not be subject to the six person limit. 

There is also an exemption from the gathering limit where the gathering is reasonably necessary to provide care or assistance to a vulnerable person, which would therefore exclude gatherings for the purposes of care from the limit. Residents would likely also be considered as being part of the same household unless for example they were living in separate buildings with distinct shared facilities, and so could gather with each other in groups larger than six. 

Gatherings involving people visiting a care home would need to be limited to six including the resident(s). 

DHSC have also included an exemption for support groups. This means that the majority of support groups are not subject to the six person social gathering limit if they are organised by a business, a charitable, benevolent or philanthropic institution or a public body to provide mutual aid, therapy or any other form of support to its members or those who attend its meetings. 

This includes, but is not limited to, providing support to those with, or caring for persons with, any long-term illness, disability or terminal condition or who are vulnerable.”


Local COVID-19 outbreaks: lessons learnt and good practice – 14 September 2020 – GOV.UK

The report of Dame Mary Ney’s rapid stocktake of lessons learnt from the Leicester City/Leicestershire experience of responding to a local surge in COVID-19 cases.


COVID-19 infection rises: letter to care providers from Director of Adult Social Care Delivery – 11 September 2020 – GOV.UK

Stuart Miller has written to care providers to highlight rising infection rates and request action on testing and PPE in all care settings. Key points from the letter incluide:


Overview of all adult social care guidance on COVID-19 – 25 August 2020 – GOV.UK

This document provides information for adult social care providers about COVID-19 guidance and support. This page will be updated to reflect new DHSC, NHS and PHE advice. The guidance relates to England unless stated otherwise.


More than half a billion pounds to help people return home from hospital – 21 August 2020 – GOV.UK

People needing additional follow-on care after being discharged from hospital will be supported by a £588 million fund to cover adult social care or the immediate costs of care in their own home. £588 million will provide up to 6 weeks of funded care and support for people being discharged from hospital. Funding could pay for additional support including domiciliary care, community nursing services or care home costs. Assessments for those needing funded long-term care or support to resume from September.


Reintroduction of NHS CHC: guidance – 21 August 2020 – GOV.UK

This document sets out:

  • how NHS clinical commissioning groups (CCGs) will restart NHS continuing healthcare (NHS CHC) assessment processes from 1 September 2020
  • how this aligns to the introduction of a maximum of 6 weeks of funded health and care recovery and support services after discharge from hospital.

COVID-19: management of staff and exposed patients and residents in health and social care settings – 19 August 2020 – GOV.UK

Guidance on the management of staff, patients and residents who have been exposed to COVID-19. Updates made to section 4 to include guidance on when health and social care staff can be exempt from being considered a contact for the purposes of Test and Trace.


Hospital discharge service: policy and operating model- 21 August 2020 – GOV.UK

Sets out how health and care systems should support the safe and timely discharge of people who no longer need to stay in hospital.


Hospital discharge service guidance and leaflets – 21 August 2020 – GOV.UK

Guidance on how health and care systems should support the safe and timely discharge of people who no longer need to stay in hospital. Includes links to a series of action cards for workers, and leaflets for patients and family members.


The Flu Immunisation e-learning resource - E-learning for healthcare

This free Flu Immunisation e-learning resource is designed to provide all healthcare practitioners involved in delivering the national flu immunisation programme with the knowledge they need to confidently promote high uptake of flu vaccination and effectively deliver the vaccine programme.


Access to hospital care and treatment – 14 August 2020 - CQC

CQC statement for providers on the importance of older and disabled people living in care homes and in the community accessing hospital care and treatment for COVID-19 and other conditions when they need it. If providers are putting in place local guidelines or decision-making protocols on access to care and treatment, these should always ensure that clinical decisions and pathways are not discriminatory and enable equal access to hospital care.


COVID-19 testing for CQC inspectors, PPE, inspectors signing disclaimers against insurance claims – 14 August 2020 - CQCs

CQC message to providers on CQC position on COVID-19 testing for CQC inspectors; PPE for inspectors and inspectors signing disclaimers against insurance claims.


Government creates new National Institute for Health Protection – 18 August 2020 – GOV.UK

The National Institute for Health Protection (NIHP) will start work immediately (from 18 August 2020), with a single command structure to advance the country’s response to the COVID-19 pandemic. It will bring together Public Health England (PHE) and NHS Test and Trace, as well as the analytical capability of the Joint Biosecurity Centre (JBC) under a single leadership team. This is the first step towards becoming a single organisation, focused on tackling COVID-19 and protecting the nation’s health.


The future of public health: speech - 18 August 2020 – GOV.UK

Health and Social Care Secretary Matt Hancock speech about the future of public health and the role of the new National Institute for Health Protection.


COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable – Updated 31 July 2020 – GOV.UK

People who were defined as clinically extremely vulnerable were advised to take extra precautions during the peak of the pandemic in England. This is known as ‘shielding’.

The government is now advising that they do not need to shield at the moment. This is because “the rates of transmission of coronavirus (COVID-19) in the community have fallen significantly.” This guidance is government advice and it’s a personal choice whether to follow it.


COVID-19: management of staff and exposed patients and residents in health and social care settings – Updated 31 July 2020 – GOV.UK

Guidance on the management of staff, patients and residents who have been exposed to COVID-19. Updated to reflect the extension of the self-isolation period from 7 days to 10 days for staff who have COVID-19 symptoms or a positive test result from the community; 14 days isolation period for staff and patients who are admitted to hospital (section 2); inclusion of re-testing guidance in staff (section 3).


COVID-19: guidance for stepdown of infection control precautions within hospitals and discharging COVID-19 patients from hospital to home settings – Updated 31 July 2020 – GOV.UK

Advice on appropriate infection prevention and control (IPC) precautions for stepdown in hospital or discharge to home or residential settings. Changes to self-isolation policy for all admitted patients to 14 days; updated section 3 to include the provision of written instructions for ongoing isolation when discharging patients.


Local restrictions: areas with an outbreak of coronavirus – Updated 31 July 2020 – GOV.UK

A list of areas with additional local restrictions. Includes information for local authorities, residents and workers about what to do and how to manage the outbreak. Added North West of England: local restrictions


Coronavirus Act 2020: equality impact assessment – 28 July 2020 – GOV.UK

Sets out the equality analysis undertaken for the Coronavirus Bill to enable ministers to fulfil the requirements placed on them by the Public Sector Equality Duty.


Reporting outbreaks of coronavirus (COVID-19) – Updated 31 July 2020 – GOV.UK

Updates have been made to the definition of an outbreak, in line with revised guidelines.


Managing community outbreaks: Actions for social care – 30 July 2020 – DHSC

Letter from David Pearson, Head of the Social Care Taskforce, to ADASS, LGA, Better Care Support Team, NHS, Association of Directors of Public Health, CQC and CPA. 

The letter outlines that the Taskforce is undertaking some work with Test and Trace and the Contain programme nationally to align advice. In view of this they have suggested that there is a simulation exercise and that they invite colleagues to take part in this. 

In the meantime, from the work undertaken in Leicester the following advice about actions has been formulated: 

  • DASS: Inform all care providers of the heightened risk from increased community transmission 
  • DASS: Advise of the need to follow the guidance on Infection, Prevention and Control and social distancing, including between staff in communal areas providing links to the relevant guidance 
  • DASS /DPH /CCG /CQC: Review quantitative and qualitative data on risk and the areas of highest transmission i.e. those that have experienced one or more outbreaks and/or have not recovered. Including infection levels, deaths (COVID and other causes) and other quality concerns 
  • DASS: Ensure frequent/regular calls to care homes on questions of infection control, risk assessments, outbreaks, staffing (isolating, sickness and capacity, PPE supply, test results) 
  • CCG/DASS: Assure clinical lead arrangements in Primary Care support for care homes and residents 
  • DASS/DPH: Consider reprioritising testing to high priority areas and review visiting policies 
  • DASS/Providers: Reviewing high risk factors, e.g. reducing staff movement (including re-viewing other employment); paying full pay for sickness absence; social distancing outside work 
  • DASS/CCG/CQC: Risk summits, audit and review of higher risk settings

COVID-19 honours – Closing date 22 July 2020 – GOV.UK

Nominations are open for COVID-19 honours. Please encourage members to submit nominations to ensure frontline staff across health and social care are recognised for their contributions. Nominations close at 9am on Wednesday 22 July.


Containing and managing local coronavirus (COVID-19) outbreaks – 17 July 2020 – GOV.UK

Guidance for local authorities and local decision-makers on containing and managing COVID-19 outbreaks at a local level.


Our plan to rebuild: The UK Government’s COVID-19 recovery strategy – Updated 17 July 2020 – GOV.UK

The Government’s roadmap for how and when the UK will adjust its response to the COVID-19 crisis. Sections include:

1.Introduction

2.Suppressing the virus

3.Opening up society and the Economy

4.Continuing our Plan to Rebuild

5.Preparing for Winter

6.Lifting restrictions step by step


Leicester lockdown: what you can and cannot do – 17 July 2020 – GOV.UK

What restrictions are in place if you live, work or travel in the Leicester area during the local outbreak of coronavirus (COVID-19).


Update on Randox test kits – 15 July 2020 – GOV.UK

NHS Test and Trace has been notified that some test kits produced by Randox laboratories may not meet required safety standards for coronavirus testing. As a precautionary measure and while the issue is investigated further, NHS Test and Trace are requesting that all settings pause the use of Randox test kits with immediate effect and until further notice.


COVID-19: Stories of promise for adult social care – 14 July 2020 - TLAP

TLAP publishes Stories of promise – a collection of examples that show the many positive and creative responses of communities, provider organisations and councils to the pandemic.  The aim is to help create a living legacy that inspires and informs us as we respond to the new realities of Covid-19. There will be more additions to this resource over the coming weeks. 


COVID-19: cleaning of non-healthcare settings outside the home – 15 July 2020 – GOV.UK

This guidance describes the principles of cleaning and disinfection during the coronavirus (COVID-19) pandemic. It applies to non-healthcare settings outside the home, such as hotels, non-care work places, etc. It is not aimed at care settings, but may be of interest to care providers in relation to office spaces.


NHS Volunteer Responders – 14 July 2020 – CPA

NHS Volunteer Responders offer help to people in need of support or who are avoiding public places during the COVID-19 pandemic. It is run by the NHS in England, supported by Royal Voluntary Service and operates across England. This Care Provider Alliance briefing summarises the programme and how staff, care provider organisations and people who use care services can access NHS Volunteer Responders.


Coronavirus (COVID-19) care home support: council transparency data - 9 July 2020 - GOV.UK

A list of councils in England that have published transparency returns on how they’ve supported adult social care during the pandemic. Focus is on residential care, but also includes funding made available to other settings.


Guidance for managing a funeral – Updated 9 July 2020 – GOV.UK

This advice is designed to assist people who are involved in managing or organising a funeral related to a death from any cause during the coronavirus (COVID-19) pandemic. It has been updated to reflect changes regarding overnight stays, instructions for testing and holding post-funeral rituals.


Local lockdowns – 7 July 2020 - GOV.UK

Government information on coronavirus includes a section on Local Lockdowns. This currently covers information on social distancing, education and childcare settings, travel, and specific information regarding Leicester.


Guidance for the safe use of multi-purpose community facilities – Updated 6 July 2020 – GOV.UK

This information is for those managing multi-use community facilities. It signposts to relevant guidance on a range of different activities that can take place in these spaces, in line with the government’s roadmap to ease the existing measures to tackle COVID-19.


Plans to ease guidance for over 2m shielding – 22 June 2020 – GOV.UK

Advisory guidance to be eased for 2.2 million clinically extremely vulnerable people across England, as virus infection rates continue to fall. From Monday 6 July, those shielding from coronavirus can gather in groups of up to 6 people outdoors and form a ‘support bubble’ with another household. Government shielding support package will remain in place until the end of July when people will no longer be advised to shield. The updated guidance for those classed as clinically extremely vulnerable will be published on 6 July and 1 August as these measures come into force. 


Coronavirus (COVID-19): reducing risk in adult social care – 19 June 2020 – GOV.UK

A framework for how adult social care employers should assess and reduce risk to their workforce during the coronavirus pandemic. It covers: the risk assessment process; having conversations with workers who are identified as being at increased risk; measures employers could put in place, both across the workforce and for individuals; and useful guidance and resources.


Steps to take following the death of a person who worked in adult social care in England – 19 June 2020 – GOV.UK

Actions for local authorities and social care providers following a coronavirus (COVID-19) related death of an employee or volunteer in adult social care. The guidance includes advice on communicating with family members and colleagues, and reporting to the Health and Safety Executive, Department of Health and Social Care and the Care Quality Commission.


Bereavement resources for social care workers, leaders and managers – 19 June 2020 – GOV.UK

Information and resources to help social care staff deal with bereavement, including the loss of family, colleagues and people who use services. 


Beyond the data: Understanding the impact of COVID-19 on BAME groups – 16 June 2020 – Public Health England

There is clear evidence that COVID-19 does not affect all population groups equally. Many analyses have shown that older age, ethnicity, male sex and geographical area, for example, are associated with the risk of getting the infection, experiencing more severe symptoms and higher rates of death. The PHE review of disparities in the risk and outcomes of COVID-19 shows that there is an association between belonging to some ethnic groups and the likelihood of testing positive and dying with COVID-19. Genetics were not included in the scope of the review. The report includes a series of recommendations based on discussions with stakeholders.

PHE has also written to the Equalities Minister outlining the recommendations from the report.


Increased risk of death of people from BAME backgrounds a worrying concern – 8 June 2020 - CPA

PHE and NHS England report found that those in a range of caring occupations were at increased risk of death from COVID-19. The inequalities found in the data largely replicates existing inequalities in mortality rates, except for BAME groups. CPA position statement says: “It is critical that we understand the reasons for the disparity in order to draw any meaningful conclusions from the data. The report did not take into account the existence of comorbidities on explaining the differences. A more detailed analysis to establish whether there are any identifiable factors that could help inform decisions on how to keep people from BAME backgrounds safe during this pandemic will help us to find a way forward.”


Testing for care sector – updated 18 May 2020 – CPA

Please see our section on Symptoms, testing and care for up-to-date information on testing for care workers and people who use services.



Verification of deaths – 5 May 2020 – GOV.UK

Guidance to clarify existing practice for the verification of death outside of hospitals and to provide a framework for safe verification of death during COVID-19 emergency period. The guidance states that non-medical professionals should not experience any pressure to verify deaths. If they are not comfortable or equipped to verify, they should defer to medical colleagues or refer on to NHS 111, the patient's general practice or another provider of primary medical services. If they are content to verify, they can use remote clinical support.


Supporting adults with learning disabilities and autistic adults – 26 April 2020 – GOV.UK

Guidance for care staff who are supporting adults with learning disabilities and autistic adults during the coronavirus (COVID-19) outbreak.


Guidance for stepdown of infection control precautions within hospitals and discharging COVID-19 patients from hospital to home settings – updated 18 April – GOV.UK

Advice on appropriate infection prevention and control (IPC) precautions for stepdown in hospital or discharge to home or residential settings. Updates have been made to sections 2, 3 and 4; inclusion of detail on requirements for discharge to a single occupancy room in care facility, including nursing homes and residential homes (section 5); updated with addition of 'a loss of, or change in, normal sense of taste or smell (anosmia)' as a symptom (section 5).


Adult social care action plan – 15 April 2020 – GOV.UK

This document sets out the government’s plan for: controlling the spread of infection in care settings; supporting the workforce; supporting independence, supporting people at the end of their lives, and responding to individual needs; supporting local authorities and the providers of care. The plan applies to all settings.


End of life care and COVID-19 – Skills for Care

Skills for Care's "Common core principles" have been adapted to support all those working with adults at the end of their life and focuses on the underpinning competences, knowledge and values needed. They have also produced an 'End of life care support' supplement which uses the principles in practice and includes for further information.


Registered managers' webinars – Skills for Care

Skills for Care is hosting a series of webinars for registered managers. The first three in the series cover Essential training, Human Resources in the time of COVID-19 and Attracting workers. More webinars to follow.


Looking after people who lack mental capacity – 9 April 2020 – GOV.UK

Guidance for health and social care staff who are caring for, or treating, a person who lacks the relevant mental capacity.


Managing symptoms (inc in end of life care) – 3 April 2020 - NICE

The purpose of this guideline is to provide recommendations for managing COVID 19 symptoms for patients in the community, including at the end of life. It also includes recommendations about managing medicines for these patients, and protecting staff from infection.


Managing suspected or confirmed pneumonia - 3 April 2020 – NICE

The purpose of this guideline is to ensure the best treatment for adults with suspected or confirmed pneumonia in the community during the COVID-19 pandemic. It will also enable services to make the best use of NHS resources. 


Guidance and resources for charities, voluntary organisations and volunteers – March 2020 – NCVO

NCVO’s Knowhow section on coronavirus contains information to help charities decide what steps they need to take.

NCVO have published new guidance for people who want to help out during the pandemic. It includes which organisations to approach and tips on staying safe when supporting others.


Coronavirus and older people: advice for professionals – British Geriatric Society

Current advice from experts within the BGS relating to older people and the COVID-19 pandemic.


Q&A with care minister on Covid-19 and social care – 2 April 2020 – SCIE

Minister Helen Watley, Paul Burstow (SCIE) and Matthew Winn (NHS England) answer key questions for providers, councils, people who use services and carers.


Advance care planning – 30 March 2020 – Joint statement from BMA, CPA, CQC and RCGP

Advance care plans, including DNAR, must be made on an individual basis. It is unacceptable that advice care plans be applied to groups of people.


Scaling up testing programmes – 4 April 2020 – GOV.UK

The government is working with partners to expand swab testing to critical NHS and social care staff and their families, so they can stay in work if they test negative and keep themselves and others safe if they test positive.


Coronavirus Bill Explanatory notes – 19 March 2020 – GOV.UK

The Bill contains temporary measures designed to either amend existing legislative provisions or introduce new statutory powers which are designed to mitigate the impact of a coronavirus pandemic. These Explanatory Notes explain what each part of the Bill will mean in practice. The  Explanatory Notes might best be read alongside the Bill.


Use of anti-inflammatories - 18 March 2020 – NHS England

NICE is reviewing the evidence re the use of NSAIDs in treating of COVID-19. In the interim, use paracetamol. Those currently on NSAIDs for other medical reasons (e.g. arthritis) should not stop them.


Court of Protection guidance – 19 March 2020 – Mental Capacity Law and Policy

The Vice-President of the Court of Protection has issued two sets of guidance, the first (on 13 March) primarily directed at judges and legal practitioners visiting P, the second (18 March) of wider compass, reflecting the operational situation of the Court of Protection and offering practical solutions to some of the issues being raised by practitioners.  It includes guidance on how hearings will be conducted.


Ethical Framework for Adult Social Care’s response to COVID 19 –19 March 2020 - GOV.UK

Guidance on ethical considerations for local authorities and adult social care professionals planning their response to COVID-19.


Schools closures guidance – 19 March 2020 - Department for Education

Every child who can be safely cared for at home should be. But children with at least one parent or carer who are identified as critical workers (inc social care) can still go to school if required.


Coronavirus (COVID-19): guidance – GOV.UK

Find all government guidance about coronavirus (COVID-19) for health professionals and other organisations.


Guidance for health care professionals – GOV.UK

Government information on COVID-19, including guidance on the assessment and management of suspected UK cases.


Coronavirus action plan for health and social care – GOV.UK

What the health and social care system across the UK has done to tackle the coronavirus (COVID-19) outbreak, and what it plans to do next.

Care homes and supported living guidance§

Infections and outbreaks in care homes: Vivaldi Study 1 – 22 October 2020 – Vivaldi Research Team

The VIVALDI-1 survey was set up before Capacity Tracker was widely used. It collected information on the number of staff and residents in each care home and the number of confirmed COVID-19 infections. The study found that infections and outbreaks were less likely in care homes that:

  • Paid statutory or more than statutory sickness pay to staff (compared to homes that did not provide sickness pay at all)
  • Made sure staff only worked with either infected or uninfected residents, not both
  • Did not employ bank or agency nurses or carers
  • Had higher numbers of staff per resident.

Care home COVID-19 deaths at highest level since mid July – 20 October 2020 – ONS

New figures published by the ONS reveal there were 63 COVD-19 related deaths in care homes in England and Wales in the week ending 9 October, the highest level since mid-July.  There were 17 more care home deaths involving COVID-19 in the week, representing the fifth consecutive weekly increase.


New commission on the role of housing in the future of care and support – 13 October 2020 - SCIE

A new commission has been set up to develop an evidence-based vision and roadmap for housing in the future of care and support. It will review progress of the 2014 Commission on Residential Care’s recommendations, taking account of COVID-19, and will consider all forms of housing services that provide care and support including care homes (both residential and nursing) and housing with care (supported living, extra care, shared lives and home share). The Commission on the Role of Housing in the Future of Care and Support is funded by The Dunhill Medical Trust, and will be led by SCIE.


Visiting care homes: Government statement – 16 October 2020 – Care Home Professional

A Department of Health and Social Care spokesperson said: “We recognise how important it is to allow care home residents to safely meet their loved ones, especially for those at the end of their lives, and the challenges visiting restrictions pose for people with dementia, learning disabilities, autistic adults and their family and friends in particular.”

“Our priority remains the prevention of infection in care homes to protect staff and residents but we are considering plans to allow specific family and friends to visit care homes safely. We will set out further details in due course.”


Visiting care homes: CQC position – 15 October 2020 - CQC

Quote from Kate Terroni in her latest briefing:

“As part of our plan to monitor IPC over winter we also discuss visiting. When thinking about visiting (both people coming in and going out), you must follow Government guidelines, give sufficient weight to local risks and advice from your Director of Public Health, give consideration to the home environment and all decisions stay under review as circumstances change.

“However, we do expect care homes to discuss visitation as part of individual care plans including considering whether residents have exceptional circumstances to consider in those plans, and we'll look for these on inspection.?Person centred care has never been more important and recognising that part of people’s identity and wellbeing comes from their relationships is critical.?Meeting people’s holistic needs means an individualised approach.”


CPA visitors’ protocol – Note added – 16 October 2020 – CPA

We have not as yet updated the visitors’ protocol to reflect recent government announcements. We have, however, added a note to the web page of the visitors’ protocol.


COVID-19 testing for Extra Care and Supported Living providers – 13 October 2020 - DHSC.

Two criteria that must both be met for Extra Care and Supported Living providers to be eligible for testing. These criteria are:

  • A closed community with substantial facilities shared between multiple people, such as shared livings spaces, kitchens, lounges etc. even where these have been closed during national and local lockdowns, and
  • Where most residents receive the kind of personal care that is CQC regulated (rather than help with cooking, cleaning and shopping).

DHSC has asked LAs to consider this when identifying eligible settings.

DHSC say they are on track to begin allocating testing to priority locations (20% of settings identified by each Local Authority) in the week commencing the 12th October

They will then prioritise high prevalence areas in particular, and for every setting where councils have provided their completed returns on time, they aim to allocate tests to all eligible settings in October.

Extra Care and Supported Living testing webinars have been arranged. They will cover:

  • Ordering tests
  • Preparing for testing
  • Test kit delivery
  • The testing process itself
  • Testing certain care groups
  • Registering completed test kits
  • How to send test kits back to labs
  • Results and what they mean for organisations.

The session will include a Q&A with representatives from the national testing team, who will be able to answer your questions and address any concerns in the session.

Sign up to the Extra Care and Supported Living testing webinars


Right 2 Visit website – 9 October 2020 – Right2Home Campaign

The #Right2Home campaign has created the website right2visit.info to guide families and close friends having problems during COVID-19 visiting loved ones who are autistic and/or have learning disabilities. The guidance covers inpatient mental health settings, care homes and supported living. It includes example letters to write to providers and explains how to take legal action.

Feedback and ideas can be sent to Liliane Broschart at info@right2visit.info.


Musical Care Taskforce – Keeping the Music Going in Care – 12 October 2020 – Music for Dementia

Music can bring joy to people’s daily lives and in this virtual world, we can find new ways to make, use and share music in care settings. Join the Musical Care Test Taskforce to shar how care providers are using music and what more can be done to help keep the music alive.

Sign up to the online Musical Care Taskforce Gathering on Tuesday 20th October 2020, 1400 –1530

Join the Musical Care Taskforce to sign up to the mailing list to receive regular updates about the work

Take part in Keeping the Music Going survey to win a free live music session or playlist training session.


LESS COVID: Learning by Experience and Supporting the Care Home Sector during the COVID-19 pandemic – 8 October 2020 – NCF

The National Care Forum and the University of Leeds have launched the findings from research into the experiences of frontline care home and NHS staff caring for older people with COVID-19 in the first few months of the pandemic.  The report – LESS COVID:  Learning by Experience and Supporting the Care Home Sector during the COVID-19 pandemic – provides an account of key lessons learnt, so far, by frontline care home and NHS staff. It looks in detail at the clinical presentation and illness trajectory of COVID-19 in older people, what had worked well, or what more was needed, for providing the best care and treatment and lessons learnt for supporting older people in care homes. The report also highlight systemic issues associated with underfunding, limited integration across health and social care and a lack of wider recognition and value of the contribution of the care home sector and its staff.


COVID-19: how to work safely in care homes – Updated 7 October 2020 – GOV.UK

Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19.  Added notification that the use of gloves is being reviewed and will be updated shortly.


COVID-19: management of staff and exposed patients and residents in health and social care settings – Updated 28 September 2020 – GOV.UK

Guidance on the management of staff, patients and residents who have been exposed to COVID-19. Updated the exemption of PCR retesting period from 6 weeks to 90 days.


COVID-19: how to work safely in care homes – Updated 28 September 2020 – GOV.UK

Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19. Updated guidance, providing more information on types of gloves.


Visiting care homes during coronavirus – Updated 21 September 2020 – GOV.UK

Guidance for making arrangements for limited visits for care homes with the support of their director of public health. Added a note to say that the guidance will be updated following publication of the adult social care winter plan.


NHS COVID-19 App – 15 September 2020 - NHS

The NHS Covid-19 app will be released on the 24 September 2020 in England and Wales.

Following the launch of the new Covid-19 app, customers and visitors in England will be able to check-in on entry with their phone instead of filling out a check-in book or tool specific to a business. This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak. In England, using QR codes will help businesses meet the new legal requirement to record the contact details of customers, visitors and staff on their premises.

Care homes are advised to have a QR code poster at the entrance that visitors to the premises can scan on entry. They should continue to maintain any visitor registration system that they already have in place. Care homes are also advised to have QR code posters for waiting rooms and recreational areas that are regularly attended by external visitors and guests. If there are different restaurant and café areas within a large care home, they should each have their own QR code.

Read the guidance for care homes, hospitals and GP clinics.

Find out more about NHS COVID-19 app.

Share on social media: @NHSCOVID19app (Twitter) and @OfficialNHSCOVID19app (Facebook)


Antibody testing for care home staff – 14 September 2020

All care home staff are eligible for antibody tests. Care home staff in England and Wales should be tested at an NHS test site where possible. Talk to your care home manager to find your nearest test site.


Supported living services during coronavirus (COVID-19) – 6 August 2020 – GOV.UK

Guidance for providers of supported living settings. This guidance sets out:

  • key messages to assist with planning and preparation in the context of the COVID-19 pandemic so that local procedures can be put in place to minimise risk and provide the best possible support to people in supported living settings
  • safe systems of working including, social distancing, respiratory and hand hygiene and enhanced cleaning
  • how infection prevention and control (IPC) and personal protective equipment (PPE) applies to supported living settings.

Visiting care homes during coronavirus – Updated 30 July 2020 – GOV.UK

Guidance for making arrangements for limited visits for care homes with the support of their director of public health. Updated to say that no one should be allowed to enter a care home if they are currently experiencing or first experienced coronavirus symptoms in the last 10 days. Also updated to say visitors should be encouraged to walk or cycle to the care home if they can.


Visiting care homes during coronavirus – 22 July 2020 – GOV.UK

Government guidance for making arrangements for limited visits for care homes with the support of their director of public health.

It sets out:

  • the principles of a local approach to visiting arrangements and dynamic risk assessment
  • guidance for providers establishing their visiting policy
  • guidance for providers taking decisions on visiting for particular residents or groups of residents
  • infection control precautions
  • communicating with relatives and others about the visiting policy and visiting decisions.

The guide also points to CPA’s Visitors’ Protocol.

 The related Government press release is also available.


COVID-19: how to work safely in care homes – Updated 20 July 2020 – GOV.UK

Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19. Updated guidance to include recommendation for the use of face masks and coverings in care homes.


Impact of coronavirus in Care Homes in England (Vivaldi): 26 May to 19 June 2020 – 3 July 2020 – GOV.UK

First results of the Vivaldi study on the impact of the coronavirus (COVID-19) pandemic across 9,000 care homes in England between 26 May and 19 June 2020. The publication provides estimates of staff and care home residents testing positive for COVID-19 across this group of care homes, and will highlight some risk factors that may increase the risk of infection in the setting.


Vivaldi 1: coronavirus (COVID-19) care homes study report – 3 July 2020 – GOV.UK

This study provides a summary of antigen testing in all care homes for those over 65 years old in England and survey results of managers of those homes.


Care homes analysis, 12 May 2020 – 3 July 2020 – GOV.UK

This paper provides an assessment of evidence on care homes, including optimal approaches to testing, and the potential value of other protection approaches. It was considered at SAGE 35 on 12 May 2020, and published on GOV.UK on 3 July 2020.


Choosing an internet connection for your care home – 19 June 2020 - NHSX

Find out the essential things to know before upgrading or taking out a new internet contract for a care home during Coronavirus (COVID-19).


How to use digital services in your care home –19 June 2020 - NHSX

Guidance on using many free digital services to improve communication and information-sharing in your care home during Coronavirus (COVID-19). 


Coronavirus (COVID-19): admission and care of people in care homes – Updated 19 June 2020 – GOV.UK

This guidance is for care homes, local health protection teams, local authorities, clinical commissioning groups (CCGs) and registered providers of accommodation for people who need personal or nursing care. This document has been updated throughout in line with the care homes support package announced on 15 May and the latest advice on testing, and infection prevention and control. The changes are set out in full in the document.  It sets out how to: admit and care for residents safely and protect care home staff.


CPA Visitors’ protocol – 19 June 2020 - CPA

This protocol aims to provide a set of principles and top tips to help peole using care and support to have the opportunity to safely receive visitors during the COVID-19 pandemic, while minimising the risk of its introduction to, or spread within, the care setting. It is primarily aimed at care settings which cater for older people, including people with dementia, such as residential and nursing homes. However, if will be of help for other care settings supporting working age people. CPA will be producing further visitors’ protocols. We will also update this protocol when the Government issues further guidance on visitors.


How to work safely in care homes – Updated 15 June 2020 – GOV.UK

Updated guidance on PPE for care workers working in care homes during sustained COVID-19 transmission in England. Updates include: addition of questions and answers; addition of information on care for people with learning disabilities and/or autism; and further detail added to recommendations including specification of surgical mask types (defined in consultation with HSE and MHRA).


CPA letter: Care home support – 21 May 2020 – CPA

A letter from CPA to all care home managers summarising information about the care home support package, including the £600m infection control fund, clinical support to care homes, testing and PPE.

CPA strongly recommends that care home managers take a proactive approach to working with their local authority and NHS colleagues to ensure the needs of residents, staff and services are central to all discussions and plans. 


CPA Briefing: NHS Clinical support to care homes – 20 May 2020 - CPA

The NHS has committed that all care homes will be supported via primary and community support. The support is modelled on the Enhanced Health in Care Homes initiative and is available to all care homes and all residents. The CPA has produced a briefing note which summarises what support should be available, what care homes can do to make the most of the scheme, and who to contact. It also includes links to useful resources from the Enhanced Health in Care Homes initiative.


Protocol for care homes and funeral directors – 21 May 2020 – CPA

This joint protocol has been developed to ensure that funeral directors and providers of care in a residential setting are fully aware of the risks posed when an individual dies in a residential care setting and is either confirmed to have had COVID-19 or is suspected to have had it.  

The protocol has been developed by CPA member, National Care Forum, and the National Association of Funeral Directors. It is endorsed by the Care Provider Alliance and the Deceased Management Advisory Group.


Care homes support package – 15 May 2020 – GOV.UK

A new care homes support package including a £600 million adult social care infection control fund has been introduced to tackle the spread of COVID-19 in care homes.

This forms part of wider support for care home residents and staff, including by limiting staff movement, protecting wages and giving access to NHS PPE training.

Each care home in England to be given a named clinical lead to provide direct care for residents.

A wellbeing package will be also launched on CARE Workforce app to support the workforce with Hospice UK and Samaritans.


International examples of measures to prevent and manage COVID-19 outbreaks in residential care and nursing home settings – 2 May 2020 – International Long-Term Care Policy Network

This report provides examples of the policy and practice measures that have been adopted internationally to prevent COVID-19 infections in care homes and to mitigate their impact. This is a "live" document that will be updated regularly and expanded as more information becomes available. Comments, updates, suggestions and additional information are very welcome.


Coronavirus (COVID-19): reuse of medicines in a care home or hospice – 28 April 2020 – GOV.UK

Standard operating procedure on how to run a safe and effective medicines reuse scheme in a care home or hospice during the coronavirus outbreak.


How to work safely in care homes – 17 April 2020 – GOV.UK

Guidance for those working in care homes providing information on how to work safely during this period of sustained transmission of COVID-19.


Admission and care of people in care homes – 2 April 2020 – GOV.UK

Government guidance for care homes, local health protection teams, local authorities, clinical commissioning groups (CCGs) and registered providers. It sets out how to: admit and care for residents and protect care home staff.


Managing the COVID 19 pandemic in care homes – 30 March 2020 – British Geriatrics Society

The COVID-19 pandemic raises particular challenges for care home residents, their families and the staff that look after them. This guidance has been developed to help care home staff and NHS staff who work with them to support residents through the pandemic. Includes downloadable poster on managing falls.


Guidance on supported living – Public Health England on GOV.UK

How to maintain delivery of care during an outbreak of COVID-19 in a supported living setting, and what to do if care workers or residents have symptoms.

Home care and community settings§

COVID-19: how to work safely in domiciliary care in England – 7 October 2020 – GOV.UK

A resource for those working in domiciliary care providing information on the use of personal protective equipment (PPE). Added notification that the use of gloves is being reviewed and will be updated shortly.


Webinar on 28 Sept: Social care PAs – the forgotten home care service during COVID-19 – 22 September 2020 - SCIE

This webinar will focus on those who employ or work as PAs, their experiences, concerns and key lessons for the future. Monday 28 September, 13:00 - 14:00


Coronavirus (COVID-19): providing home care – Updated 2 September 2020 – GOV.UK

Information for those providing personal care to people living in their own home during the coronavirus outbreak. Added a new section on how home care providers can support the NHS Test and Trace service. Updated links to hospital discharge service guidance.


COVID-19: how to work safely in domiciliary care in England- Updated 20 July 2020 – GOV.UK

A resource for those working in domiciliary care providing information on the use of personal protective equipment (PPE). Updated guidance to include recommendation for the use of face masks and coverings in social care settings.


COVID-19 Day Service Re-opening Webinar – 21 July 2020 – LGA

Recording from LGA webinar including: introduction to SCIE guidance; planning for people with a learning disability to reaccess day services; staffing and business continuity; planning for people with sensor loss; future planning for day opportunities models.


COVID-19: how to work safely in domiciliary care in England- Updated 20 July 2020 – GOV.UK

A resource for those working in domiciliary care providing information on the use of personal protective equipment (PPE). Updated guidance to include recommendation for the use of face masks and coverings in social care settings.


Helping adult day centres to unlock – July 2020 – NIHR, King’s College London

This document aims to support manager or voluntary co-ordinators and staff generally, into the ‘new normal’ after the lockdown. There is strong evidence that attending a day centre brings quality of life and so, despite risks, enabling people to have the choice of going to a day centre is something worthwhile.


Delivering safe, face-to-face adult day care – 10 July 2020 - SCIE

As the restrictions of lockdown are eased, this guide aims to support day care managers, social workers, commissioners and providers, to restart or continue activities. It is focused on community-based day services, day centres (with and without personal care), including specialised day centre environments, and those with outdoor spaces.


Coronavirus (COVID-19): Providing home care – Updated 24 June 2020 – GOV.UK

Hospital discharge and testing section has been updated to state "anyone experiencing coronavirus symptoms can now be tested, which includes individuals receiving home care. This can be accessed through the digital portal or by calling 119 to book testing".


How to work safely in domiciliary care in England - Updated 15 June 2020 – GOV.UK

Updated guidance on PPE for care workers delivering home care during sustained COVID-19 transmission in England. Updates include: addition of questions and answers; addition of information on care for people with learning disabilities and/or autism; and further detail added to recommendations including specification of surgical mask types (defined in consultation with HSE and MHRA).


Support bubbles – 11 June 2020- GOV.UK

In England, from 13 June households with only one adult can expand their support network so that it includes one other household of any size. This is called making a ‘support bubble’ and means they are able to meet indoors or out, be less than 2 metres apart and stay overnight as if they were members of the same household.


How to work safely in domiciliary care – 27 April 2020 – GOV.UK

This resource is primarily for care workers and providers delivering care in the following settings:

  • visiting homecare
  • extra care housing
  • live-in homecare

It provides guidance on the use of personal protective equipment (PPE) during sustained COVID-19 transmission in the UK, and explains how PPE guidance applies to the homecare (domiciliary care) setting.


Guidance on home care – Public Health England on GOV.UK

How to maintain delivery of care during an outbreak of COVID-19 amongst user of home care services, and what to do if care workers or service users have symptoms.


Guidance for Shared Lives carers – Shared Lives Plus

Guidance and information for Shared Lives Plus members.

Mental health services§

COVID-19 and the VCSE Mental Health Sector – 4 June 2020 – Association of Mental Health Providers

A live briefing document based on the experiences of the Association of Mental Health Providers members and outlines the impact of the pandemic on their services and the people that they work with and for. This includes intelligence and information on the challenges that are being faced by provider organisations, which are categorised into 9 key priority areas that the Association says require urgent attention and a response from Government.


Update for mental health, learning disabilities and autism services – NHS England

Information from NHS England on COVID-19 for chief executives of mental health trusts and other mental health service providers, including the independent and third sectors.

Data, reporting and technology§

COVID-19: epidemiological definitions of outbreaks and clusters – 16 October 2020 – GOV.UK

Description of the criteria used to define the beginning and end of an outbreak or a cluster in particular settings.


National flu and COVID-19 surveillance reports – 13 October 2020 – GOV.UK

National influenza and COVID-19 report, monitoring COVID-19 activity, seasonal flu and other seasonal respiratory illnesses. Slide added to surveillance graphs.


Largest testing study for coronavirus publishes latest findings 9 October 2020 – GOV.UK

Findings show 1 in 170 people in England had the virus between 18 September and 5 October, with 45,000 new infections every day.


Deaths due to COVID-19 compared with deaths from influenza and pneumonia – 8 October 2020 – ONS

Of all death occurrences between January and August 2020, there were 48,168 deaths due to the coronavirus (COVID-19) compared with 13,619 deaths due to pneumonia and 394 deaths due to influenza.

Influenza and pneumonia was mentioned on more death certificates than COVID-19, however COVID-19 was the underlying cause of death in over three times as many deaths between January and August 2020.

The proportion of deaths occurring in care homes due to COVID-19 was almost double the proportion of deaths due to influenza and pneumonia (30.0% and 15.2% respectively).


REACT-1 study of coronavirus transmission: September 2020 results – 1 October 2020 – GOV.UK

Results of real-time assessment of community transmission of coronavirus (COVID-19) during September 2020.


Coronavirus (COVID-19) Infection Survey: characteristics of people testing positive for COVID-19 in England – 28 September 2020 – GOV.UK

Data about the characteristics of people testing positive for COVID-19 from the COVID-19 Infection Survey. This survey is being delivered in partnership with the University of Oxford, the University of Manchester and Public Health England.


Coronavirus and the social impacts on Great Britain - 25 September 2020 – GOV.UK

Indicators from the Opinions and Lifestyle Survey covering the period 16 to 20 September 2020 to understand the impact of the coronavirus (COVID-19) pandemic on people, households and communities in Great Britain.


New version of Data Security and Protection Toolkit (DSPT) due October: register for info – 24 August 2020 – Digital Social Care

A new version of the DSPT designed for adult social care providers will be launched in October – all adult social care providers in England who have not already registered with the DSPT should do so by 30th September 2020, so that we can let you know when the new version of the DSPT has launched and how to access support. If you have not registered for the toolkit or not completed your registration there is still time to do so – at this stage

providers are only being asked to register for the toolkit rather than submit completed forms. 

A wide-ranging programme of support for the sector will launch in October including resources and assistance to help all adult social care providers, with a specific focus on small and medium-sized organisations registered with CQC.

See Digital Social Care’s guidance on how to register.


Coronavirus and the economic impacts on the UK - 24 September 2020 – GOV.UK

New experimental data on the UK economy detailing the impact on businesses from the coronavirus (COVID-19). Data is from the Business Impact of Coronavirus Survey; a 2-weekly survey designed to estimate the impact over the previous 2 weeks and the expectations for the following 2 weeks.


NHS Test and Trace statistics (England): methodology – Updated 24 September 2020 – GOV.UK

How the Department of Health and Social Care (DHSC) puts together the contact-tracing data in its weekly reports. Update to reflect new information published on the following: distance to take a test in-person within pillar 2, UK tests processed and testing capacity split by swab tests and antibody tests, demographic breakdowns for people newly tested and people newly testing positive.


Daily tests processed and testing capacity (UK): 20 March to 22 September 2020 – 24 September 2020 – GOV.UK

Historic data for the daily number of coronavirus (COVID-19) tests processed and testing capacity in the UK, split by swab and antibody tests.


Number of coronavirus tests processed by local authority (England): 28 May to 16 September 2020 – 24 September 2020 – GOV.UK

The number of pillar 2 (swab) tests processed daily by lower tier local authorities.


Technology and the Winter Plan – 23 September 2020 – Digital Social Care

The Department of Health and Social Care has published its Winter Plan, which sets out the government’s ambitions and the challenges facing adult social care this winter. In terms of technology, the consequences of the COVID-19 pandemic mean that there has been a significant shift in social care to use digital tools to help us. Digital Social Care, will continue to have plenty of information, advice and tools for care providers’ digital needs.


Coronavirus (COVID-19) related deaths by occupation: deaths registered between 9 March and 30 June 2020 – 22 September 2020 – GOV.UK

Provisional analysis of deaths involving the coronavirus (COVID-19) by occupation where the infection may have been acquired either before or during the period of lockdown.


Coronavirus (COVID-19) related deaths by disability status, England and Wales: 2 March to 3 July 2020 - 17 September 2020 – GOV.UK

Provisional analysis, for the period 2 March to 14 July 2020 compares the risk of death involving the coronavirus (COVID-19) according to a person’s disability status as recorded in the 2011 Census; people are counted as disabled if they said their daily activities were limited a little or limited a lot by a health problem or disability in this data source.

Disabled people (as defined) made up almost six in ten (59.5%) of all deaths involving COVID-19 in this period. Disabled people made up around 16% of the study population followed from the 2011 Census.


Privacy notice for maintaining records of staff, customers and visitors to support NHS Test and Trace – Updated 17 September 2020 – GOV.UK

This privacy notice describes how the Department of Health and Social Care (DHSC) will process personal data from venues and establishments to support contact tracing. Updated to reflect that the use of customer logs in designated venues to support NHS Test and Trace will be mandatory from 18 September 2020.


Deaths involving COVID-19 by local area and socioeconomic deprivation: deaths occurring between 1 March and 31 July 2020 – 28 August 2020 – GOV.UK

Provisional counts of the number of deaths and age-standardised mortality rates involving the coronavirus (COVID-19) between 1 March and 31 July 2020 in England and Wales. Figures are provided by age, sex, geographies down to local authority level and deprivation indices. In England, the age-standardised mortality rate for deaths involving COVID-19 in the most deprived areas in July 2020 was 3.1 deaths per 100,000 population; as seen in previous months, this was more than double the mortality rate in the least deprived areas (1.4 deaths per 100,000 population).


Laptops, tablets and 4G wireless routers progress data – 28 August 2020 – GOV.UK

Information about how many laptops, tablets and 4G wireless routers we have delivered or dispatched to local authorities and academy trusts.


COVID-19: number of outbreaks in care homes – management information – Updated 27 August 2020 – GOV.UK

Weekly number and percentage of care homes reporting a suspected or confirmed outbreak of COVID-19 to PHE by local authorities, regions and PHE centres.  Added explanation of future reporting and confirmation that this report has now ceased.


Unity and division in Great Britain – 25 August 2020

The effect of the coronavirus pandemic on perceptions of unity and division in Great Britain. Includes an assessment of unity and division over time and across numerous socioeconomic divides, such as age, sex, income, and perceptions of community.


Coronavirus and the social impacts on disabled people in Great Britain: July 2020 – 20 August 2020- GOV.UK

Indicators from the Opinions and Lifestyle Survey on the social impact of the coronavirus (COVID-19) pandemic on disabled people in Great Britain. This release uses two waves of survey results covering 9 July to 19 July 2020 and includes indicators broken down by impairment type.


DHSC testing and tracing statistics: information for users – Updated 20 August 2020 - GOV.UK

A summary of explanatory information to support users of DHSC coronavirus (COVID-19) testing and tracing statistics. Updated to reflect that daily testing statistics will no longer be updated on GOV.UK, and clarifying who gets transferred to contact tracing.


DHSC testing and tracing statistics: information for users – Updated 6 August 2020 – GOV.UK

A summary of explanatory information to support users of DHSC coronavirus (COVID-19) testing and tracing statistics. Updated to correct an error in how the number of people tested relates to the number of positive cases.


Largest testing programme for coronavirus shows virus continued to decline in June – 6 August 2020 – GOV.UK

The second monthly REACT-1 report from Imperial College London and Ipsos MORI has been published, showing how the virus has spread in England.


Wider impacts of COVID-19 on health monitoring tool – Updated 6 August 2020 - PHE

National monitoring tool that brings together metrics to assess the wider impacts of coronavirus (COVID-19) on health. Updated with new data release.


Bereavement survey – 6 August 2020 – University of Cambridge

The COVID-19 pandemic has made the experience of bereavement much harder than previously and presents additional challenges when seeking to support bereaved people.

The University of Cambridge Palliative and End of Life Care Research Group is undertaking a national survey of a wide range of people who are supporting bereaved people during the pandemic. We would be very grateful if you could complete the anonymous survey which takes less than five minutes to complete.

Closing date 4 September 2020.


Coronavirus and the latest indicators for the UK economy and society - 30 July 2020 - ONS

Early experimental data on the impact of the coronavirus (COVID-19) on the UK economy and society, including online price changes data. These faster indicators are created using rapid response surveys, novel data sources and experimental methods.


Coronavirus and the social impacts on Great Britain – Updated 31 July 2020 – GOV.UK

Indicators from the Opinions and Lifestyle Survey covering the period 23 July to 26 July 2020 to understand the impact of the coronavirus (COVID-19) pandemic on people, households and communities in Great Britain.


Data collection from adult social care will aid research into coronavirus trends in care settings – 15 July 2020 – NHS Digital

The Social Care Data Collection for Pandemic Planning and Research will collect existing, anonymised data on the COVID-19 status of care givers and care receivers directly from IT systems. The collection will show trends within care settings at a local and national level which will support forecasting of future waves of the pandemic.  The data will only be shared to support the coronavirus response. This data collection will run until 31 March 2022 but will be reviewed in September 2020 and every six months thereafter. The collection does not include identifiable personal data, and steps will be taken to ensure no indirect identification is possible.


Survey on standard for sharing information – 17 July 2020 PRSB

The Professional Record Standards Body has been commissioned to develop a set of standards for the information that is shared between social care and health, to support more connected services and increased personalisation of care and wellbeing. 

The PRSB need care providers’ input with this survey on health and social care information. It focuses on the information shared when a person is admitted to hospital from a care home, as well as the hospital referral to local authority where the person will require additional care at their discharge. PRSB are looking for input from carers, care home workers, all health professionals, local authorities, social workers and people who use services.  


Data collection initiative to aid coronavirus research in adults social care settings – 15 July 2020 - CASPA

The Care Software Providers Association (CASPA), is an independent association representing the views and interests of social care software providers. CASPA members are leading the effort to collect data from their care management software systems that will be used by the NHS to drive research and pandemic planning efforts. The suppliers are providing real-time, anonymised data on the COVID-19 status of both care givers and care receivers directly from their systems.


COVID-19: impacts on health: reports and tools - 17 July 2020 – GOV.UK

National reports and tool to support the monitoring of the direct and indirect impacts of COVID-19 on the population.


Wider impacts of COVID-19 on health monitoring tool – 17 July 2020 – GOV.UK

National monitoring tool that brings together metrics to assess the wider impacts of COVID-19 on health.


Coronavirus and the social impacts on Great Britain - 17 July 2020 – GOV.UK

Indicators from the Opinions and Lifestyle Survey covering the period 9 July to 12 July 2020 to understand the impact of the coronavirus (COVID-19) pandemic on people, households and communities in Great Britain.


Pilot point prevalence survey of COVID-19 among domiciliary care staff in England –  9 July 2020 - PHE

The findings provide evidence that the prevalence of COVID-19 among domiciliary care workers who are currently working is in line with the general population (0.1% with a 95% confidence interval of 0.02%-0.40% compared with 0.09% (95% confidence interval 0.04% - 0.19%) in the general population) and not a higher prevalence as observed in studies of front line healthcare workers and care home staff. 

Self-sample kits were sent to providers for distribution to participants over a 2-week period between 2 and 16 June 2020. 62 providers across 5 regions were recruited to the study. Between 10 and 15 providers were recruited from each region. In total 3,813 swabs were sent out to recruited providers. 2,015 swabs were returned to PHE.


COVID-19: number of outbreaks in care homes 29 June to 5 July 2020 – 9 July 2020 – GOV.UK

This dataset is derived from reports to Public Health England of infectious disease outbreaks in care homes. Care homes in this dataset refers to all supported living facilities such as residential homes, nursing homes, rehabilitation units and assisted living units. Weekly data shows 43 suspected or confirmed outbreaks in care homes, with cumulative figure from 9 March as 6,628 cases, out of 15,476 care homes in England.


Weekly Coronavirus Disease 2019 (COVID-19) Surveillance Report Week 28 – 9 July 2020 - Public Health England

Weekly information from the surveillance systems which are used to monitor the Coronavirus Disease 2019 (COVID-19) pandemic in England.


Coronavirus in the UK: Data dashboard – Updated 8 July 2020 – GOV.UK

Daily data published by DHSC. Government is also seeking feedback on new version of the dashboard. View and comment on the BETA version.


Infection survey data – 7 July 2020 – ONS

Characteristics of people testing positive for the coronavirus (COVID-19) in England taken from the COVID-19 Infection Survey.


Reporting deaths of social care workers – 29 June 2020

All employers have a legal duty to report Covid-19 cases of disease or death, which may have arisen from employment, to the Health and Safety Executive under the Reporting of Injuries Diseases and Dangerous Occurrences Regulations (RIDDOR). Failure to report a dangerous occurrence or disease (especially death), in accordance with the requirement of RIDDOR, is a criminal offence, and may result in prosecution. 

Although the obligation to report to the HSE under RIDDOR lies with the employer, the doctor (with the workers’ consent) should advise the employer in writing of “cases where a registered medical practitioner has highlighted the significance of work-related factors when communicating a diagnosis of COVID-19 these cases would also be reportable”. See RIDDOR reporting – Further guidance.

As of June 2020 the government has asked social care employers to report the deaths of workers from confirmed or suspected Covid-19 to the Department of Health and Social Care. This is not mandatory but expected and should not be seen as an alternative to reporting the death to HSE. See Government request.


Coronavirus and shielding of clinically extremely vulnerable people in England: 9 June to 18 June 2020 - 29 June 2020 – ONS

Analysis of clinically extremely vulnerable (CEV) people in England during the pandemic, including their behaviours and mental and physical well-being. Of the 2.2 million clinically extremely vulnerable (CEV) people, 63% reported completely following shielding guidance. The support mechanisms that most people who had not left their home since receiving shielding guidance or in the last seven days found helpful was video or telephone calls with family and friends (74%), followed by prescription deliveries (59%) and food deliveries or food boxes (56%).

CEV people who are currently or have previously received treatment for their mental health were more likely to report a worsening in their mental health since being advised to shield (68% and 56% respectively). CEV females were more likely to report a worsening in their mental health than CEV males, irrespective of age group.


Coronavirus and the social impacts on older people in Great Britain: 3 April to 10 May 2020 – 22 June 2020 – ONS

Indicators from the Opinions and Lifestyle Survey on the social impact of the coronavirus (COVID-19) pandemic on older people in Great Britain.


The R number and growth rates: latest figures – GOV.UK

The reproduction number (R) is the average number of secondary infections produced by 1 infected person. The growth rate reflects how quickly the number of infections is changing day by day. Details are published daily.


Coronavirus (COVID-19) related mortality by religion, ethnicity and disability: England and Wales, 2 March 2020 to 15 May 2020 -19 June 2020 – ONS

A descriptive overview of deaths related to coronavirus (COVID-19) among people identifying by religion group, ethnic group and disability status. It contains death counts, age-standardised rates and odds ratios by age and sex for religion groups, ethnic groups and those restricted or not restricted in daily activities.


New Capacity Tracker questions on recovering from outbreaks – 9 June 2020

Additional questions have been added to the Capacity Tracker relating to systematically identifying ‘recovery from outbreaks of COVID-19 in care homes’. Understanding how long outbreaks last and how quickly outbreaks are controlled is a very important issue for both Public Health England and the care home community. PHE define ‘recovery’ from an outbreak as no new cases (clinically suspected or laboratory confirmed) in either staff or residents in a care home for 28 days or more. Once this point is reached, the care home is then described as ‘recovered’. Any subsequent cases beyond this time point may indicate another outbreak.


COVID-19: number of outbreaks in care homes – updated weekly – GOV.UK

Weekly number and percentage of care homes reporting a suspected or confirmed outbreak of COVID-19 to PHE by local authorities, regions and PHE centres.


Data collection systems: Letter from CPA to providers – 12 May 2020 – CPA

Letter for all care providers, confirming arrangements for data collection via CQC Update and Capacity Tracker, including contact details for queries.


Daily death reporting now includes all positive COVID-19 deaths – 29 April 2020 – GOV.UK

From Wednesday 29 April 2020, the government’s daily figure will include deaths that have occurred in all settings where there has been a positive COVID-19 test, including hospitals, care homes and the wider community.


Data collection during the COVID-19 crisis: joint letter from CPA, CQC, DHSC and NHS England – April 2020 – CPA (PDF)

Joint letter clarifying data collection arrangements during coronavirus outbreak. To enable an understanding of the impact of COVID-19 care providers are being asked to provide information to a central system.

  • Residential and nursing homes should complete only the NHS Capacity Tracker as set out in Coronavirus (COVID-19): admission and care of people in care homes
  • Homecare providers to complete CQC’s ‘Update CQC on the impact of Covid’ online form (from Monday 13 April). This will be rolled out to Shared Lives services, Extra Care and Supporting Living services soon.
  • The small number of providers of both homecare and residential and/or nursing homes to complete both data collections.

RIDDOR reporting of COVID-19 – Health and Safety Executive

The Health and Safety Executive has added new guidance on RIDDOR Reporting of COVID-19 (the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013), clarifying when a report under the Regulations should be made. Employers must only make a report under RIDDOR when:

  • an unintended incident at work has led to someone's possible or actual exposure to coronavirus. This must be reported as a dangerous occurrence.
  • a worker has been diagnosed as having COVID 19 and there is reasonable evidence that it was caused by exposure at work. This must be reported as a case of disease.
  • a worker dies as a result of occupational exposure to coronavirus

Digital innovations to support vulnerable people during COVID-19 outbreak – 24 April 2020 – GOV.UK

New parents, unpaid carers, the homeless, young people and cancer patients could benefit from digital solutions as part of the TechForce19 challenge.


Helpline launched to provide digital support to social care providers – 6 April 2020  - Digital Social Care

Digital Social Care has set up a new helpline to support care providers to harness technology during the COVID-19 outbreak. Their team of digital experts can provide practical advice to troubleshoot a technical problem or give in-depth one-to-one support.

Tel 020 8133 3430 or email help@digitalsocialcare.co.uk 9am – 5pm Monday to Friday.


Capacity tracker and care sector – 30 March 2020 - NHS England & NHS Improvement

All care homes, hospices and all providers of inpatient community rehabilitation and end of life care need to register on Capacity Tracker and input the information specified by the DHSC into Capacity Tracker by 1 April 2020. All providers to input data into Capacity Tracker only to inform one national and local picture Register at Capacity Tracker – includes guides, videos and support call centre. Tel 0191 691 3729, 8am and 8pm, 7 days a week, email necsu.capacitytracker@nhs.net

Further guidance to be available shortly.


Information for councils, including data reports – Local Government Association

Information including reports showing coronavirus cases data over time, the rate per 100,000 people, and the top ten councils for cases (by total number, as a rate, and by the biggest number on a single day) on a daily basis.


Quick Access to NHSmail and MS Teams – 23 March 2020 – Digital Social Care

NHSmail is now available for all adult social care providers in England. Due to COVID-19 (Coronavirus) providers do not need to complete the Data Security and Protection Toolkit to have access to NHSmail. All NHSmail users also get free access to Microsoft Teams.

Government guidance published on 19th March 2020 advised all care providers to register for NHSmail so that they could access MS Teams for videoconferencing.


Digital tools to support care providers – Digital Social Care

Information on how technology can be used to support staff and people who use care services. Includes accessing NHSmail, free MS Teams for video conferencing, use of Capacity Tracker for care homes, lists of free apps and technologies which can assist with recruitment, wellbeing and information sharing. Visit the website and follow on twitter @DigiSocialCare


Free, open access to COVID-19 e-learning programme – Health Education England

Free e-learning programme for the UK health and care workforce. More content will be added. No HEE login needed.

Another HEE resource, SCRIPT e-learning, is now freely available to anyone with a NHS email address.  For more information visit www.safepresciber.org, email info@safeprescriber.org and or follow @safeprescriber on Twitter.


Hospital discharge service requirements – 19 March 2020 – GOV.UK

How all health and care systems and providers will alter their discharging arrangements and provision of community support to enable the discharge of all patients as soon as they are clinically safe to do so. A range of virtual resources and live interactive sessions have been developed to support every sector to work through how to achieve this new way of operating. 

Other UK nations §

Coronavirus: summary of response arrangements in Scotland – Scottish Government


Coronavirus: Information for Scottish Care Members (PDF) – Scottish Care


Welsh Government guidance on coronavirus


See all related information on coronavirus