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CQC rapid review of learning from local areas response to COVID-19: CPA response

8 July 2020

To help providers of health and social care services learn from the experience of responding to coronavirus (COVID-19) around the country, the Care Quality Commission (CQC) is carrying out rapid reviews of how providers are working collaboratively in local areas.

These Provider Collaboration Reviews (PCRs) will focus on 11 Integrated Care System (ICS) or Sustainability and Transformation Partnership (STP) areas. The reviews will support providers across systems by sharing learning, helping to drive improvements and prepare for future pressures on local health and care systems.

Responding to the plan for these rapid reviews, Lisa Lenton, Chair of the Care Provider Alliance, said:

"During the COVID-19 pandemic, more than ever we have witnessed the importance of clear communication and collaboration to tackle this crisis.

“The pandemic has created unprecedented situations and there is an opportunity to reflect on the lessons we have learned at local system level over recent months - both what went well and the challenges that rapidly unfolded.

“By having conversations with partners - importantly people who use services and providers as well as ICS/STP leaders in the identified areas, there is a real opportunity to share experiences - collaboration is key and identifying more effective ways to work in partnership is very welcome to swiftly evaluate what will need to happen in the event of a second peak to support people who access care and support."

Read the CQC press release

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