Adult social care
Guidance and briefings

Medicines and medical devices: business continuity guidance

Published: July 2020

This guidance is to support care providers to develop their business continuity plans in relation to the supply of medicines and other items important for managing people�s health. It is mainly focused on people living in residential and nursing homes, but also gives advice for people providing medicines support for adults (aged 18 and over) who are receiving social care in the community.

Non-medical consumables, goods and service: business continuity guidance

Published: July 2020

This guidance provides information and advice on managing actual or perceived shortages of non-medical consumables (disposable or short-life items), goods and services and the impact on adult social care providers in England. It is aimed at all managers, owners and purchasing/supply leads. Guidance of particular importance to residential or home care services is highlighted throughout.

Fuel supplies and transport: business continuity guidance

Published: July 2020

This guidance provides information and advice on managing actual or perceived shortages of fuel and the impact on adult social care providers in England. It is aimed at all managers, owners and workforce/personnel leads within adult social care providers in England. Guidance of particular importance to residential or home care services is highlighted throughout.

EU Settlement Scheme: guidance for adult social care providers

Published: July 2020

This guidance provides information and advice on the EU Settlement Scheme and its implications for the adult social care workforce, people who use social care services and their family and friends in England. It's aimed at all adult social care managers, owners and workforce/HR leads in England.

NHS Volunteer Responders guidance

Published: July 2020

NHS Volunteer Responders offer help to people in need of support or who are avoiding public places during the COVID-19 pandemic.

It is run by the NHS in England, supported by Royal Voluntary Service and operates across England. This Care Provider Alliance briefing summarises the programme and how staff, care provider organisations and people who use care services can access NHS Volunteer Responders.

Visitors’ protocol - CPA briefing note

Published: June 2020

This protocol aims to provide a set of principles and top tips to help people using care and support to have the opportunity to safely receive visitors during the COVID-19 pandemic, while minimising the risk of its introduction to, or spread within, the care setting.

Infection Control Fund: reporting to local authorities - CPA briefing note

Published: June 2020

This CPA briefing note provides information and examples to support care providers’ reports to local authorities on additional expenditure in relation COVID-19 and the Infection Control Fund. It can be used by care providers to consider potential additional costs, though arrangements will vary across local authorities.

Protocol for care homes and funeral directors during COVID-19

Published: May 2020

Joint protocol to ensure that funeral directors and providers of care in a residential setting are fully aware of the risks posed when an individual dies in a residential care setting and is either confirmed to have had COVID-19 or is suspected to have had it. The protocol has been developed by CPA member, National Care Forum, and the National Association of Funeral Directors.

Business continuity planning guidance

Published: May 2020

From exceptionally bad weather, a fuel shortage or a flu outbreak, to financial or quality problems, there are many circumstances that can disrupt the services that adult social care providers run.

This guide has been written to help care providers to develop plans to ensure continuity of care and support, and to ensure that your business can continue, if a problem occurs. It updates and expands the guidance published in June 2018.

Business continuity planning template

Published: May 2020

This Word template will help care providers to create or refresh their business continuity plan to prepare for situations that, should they arise, could have a major impact on the business and the people who use services.

It provides an overview of the details and risks you should consider as part of a robust plan, regardless of the service you provide.

NHS Clinical support to care homes - CPA briefing note

Published: May 2020

Primary care and community health services are key to ensuring care homes have the clinical support they need - particularly during the COVID-19 outbreak. The NHS has committed that all care homes will be supported via primary and community support, by 15 May 2020.

This CPA briefing note summarises what support should be available, what care homes can do to make the most of the scheme, and who to contact. Care home managers should press to be actively involved in decisions about plans and implementation the new arrangements. They can use this note to ensure they get what they need, and enable them to work as an equal partner with their local health colleagues.

COVID-19: Risk, insurance and possible liabilities - CPA briefing note

Published: May 2020

This note is provided by the CPA to assist members in considering the potential risks and liabilities arising from the pandemic. It is not intended to be legal advice. Providers should seek independent legal advice if they have any concerns arising from the matters discussed in this note.

Infection prevention and control: guidance

Published: February 2020

UPDATED: April 2020: This CPA guidance and checklist provide advice and information on infection prevention and control. It aims to help adult social care providers protect the health and well-being of service users in care settings, and to reduce the effect of an infection outbreak on service provision.

Infection prevention and control: checklist

Published: February 2020

A simple checklist to help plan your infection prevention and control activities.

New ways of working in adult social care services

Published: January 2019

This resource draws together some of the many new ideas and approaches from across our vibrant, innovative and forward looking sector. It includes new ways for services to work together locally, digital applications, innovation in care practice, and a look forward to the use of robotics and artificial intelligence. There is also information about possible sources of funding and advice.

Quick Guide: Hospital Transfer Pathway - 'Red Bag'

Published: June 2018

The CPA worked with NHS England and NHS Improvement to produce this quick guide which aims to help local health and social care systems to develop effective and efficient arrangements for Hospital Transfer Pathways (more commonly known as the 'Red Bag' initiative).

An introduction to Cyber Security

Published: December 2017

This CPA publication provides an introduction to cyber security and the safeguards that organisations can take to avoid or reduce any disruption from an attack on data, computers or mobile devices.

Encouraging Engagement CPA Guidance Summary

Published: September 2017

This PDF document provides an overall summary and recommendations. It was sent to each STP lead with the request that they take action and report what they have done by March 2018.

Encouraging Engagement CPA Guidance Detailed

Published: September 2017

This Word document is a report providing more detail of the CPA's work in relation to STP engagement between April and August 2017.

Initial mapping document

Published: August 2017

This mapping document lists and gives very brief details of existing publications and work streams having a bearing on the engagement of the independent and voluntary adult care sector in local commissioning.

Developing trusted assessor schemes

Published: July 2017

This document was developed to give guidance to local service systems on the development of Trusted Assessor schemes. The document is endorsed by the CPA.

Working with care providers to understand costs

Published: May 2017

CIPFA produced this document in consultation with the CPA to support a Department of Health initiative to support the implementation of the Care Act. This guide provides a framework to agree prices.

Promoting less restrictive practice

Published: July 2016

Market Position Statement

Published: July 2016

IPC produced this DH document in consultation with the CPA to support local authorities with their market shaping activities under the Care Act.

Managing Care Home Closures

Published: October 2015

This online guide produced by the Department of Health is endorsed by the CPA. The guide provides practical tips to support health and care systems.

Market Shaping Toolkit

Published: June 2015

IPC produced this Toolkit as commissioned by the DH in consultation with the CPA to highlight good practice to encourage local market shaping activities.

Impact of CPA Membership

Published: March 2015

The killer facts of the market.

Making it Real

Published: June 2014

TLAP report on personalisation in social care as endorsed by the CPA.

Safety of Medicines in Care Homes

Published: August 2010

CPA produced this guide to underpin the recommendations to ensure safety in the use of medicines in care settings.